Topic outline

  • An Introduction to The Joint Commission - Inside the Survey and Beyond the Standards

    This narrated video explores the concepts guiding healthcare survey and surveying. It includes where to find non-compliance, what promotes non-compliance, process variation, patient safety concepts, and applications.  Click on the arrow below to start the presentation, and enjoy!  

    Please add your comments to the discussion board below the presentation window.  Share your survey experiences with others!